Guest Relation Officer Kempinski Hotel - Sichuan province

About this internship

See more about Kempinski hotel in Chengdu here.

Responsibilities

Welcome and see off guests in the hotel lobby

Greet VIP guests as the relevant requests.

Deliver newspapers and welcome gifts to customers.

Focus on customer needs and actively provide assistance and support in customer areas.

Assist foreign guests to check in and check out.

Monitor the line staffs to ensure the guests are always received politely and with full attention, thus achieving maximum guest satisfactions.

Handle foreign guest complaints, refer them to relevant authorities if necessary, and take corrective action.

Schedule and attend regular VIP guest cocktail parties and social engagements in an effort to further improve on service delivery.

Responsible for establishing and maintaining mutual understanding and friendly relations between guests and the hotel.

Complete other tasks from line managers.

Age:  18-30

Education: College degree or above

Other requests: The applicant is willing to work or live in China Mainland and can adapt and accept different cultures.

Benefits

3000 RMB / month

Great team

Amazing location

Luxury hotel

Apply to this internship

Thank you!

Your request has been received and we will be in touch within 48 hours! Additionally, feel free to send us an email at info@sinacon.com.
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What our interns say

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“I was so sad to actually leave China at the end of my internship. I did my internship at Sofitel and had a great time there as well as amazing colleagues. I felt extremely lucky to have gotten the opportunity to do my internship in Qingdao and can't thank Sinacon enough for all their help and support that they provided throughout my stay in China. I would certainly recommend it!
It was remarkable how quick they found a work placement for me. The duration of my internship totally took 5 months and I enjoyed every minute of it. The company where I worked was great, my colleagues were nice and assisted me in any way possible.

Aurore
Front office intern, 2018
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I worked in the sales department of a Chinese company in Qingdao for 4.5 months and I really enjoyed it. We went to visit the factory in the countryside a couple of times and I was allowed to take part in business meeting in other parts of the province. Apart from getting a real understanding of what is the difference in the approach to business, I also got a wonderful taste of a completely new culture. In China just everything is different. The food, the people, just everything. The Sinacon team was very, very helpful during the entire time. from the airport pickup to the translation of my internship certificate from Chinese to English. Thank you, I will be back in China for sure!

Daniel
Sales interns in Qingdao, 2019
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Duration
6 months
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City:
Chengdu
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Pay
3000
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Available Positions:
1
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Great location