International Guest Relationship Officer Internship Trainee - Hebei province

About this internship

The role of an International Guest Relationship Officer Internship Trainee is a unique and exciting opportunity for individuals seeking to gain valuable experience in the hospitality industry. As an Internship Trainee, you will be responsible for assisting with the management of guest relations, ensuring that guests receive the highest level of service during their stay. This role requires excellent communication skills, a positive attitude, and the ability to think on your feet in a fast-paced environment. In this internship, you will have the opportunity to learn about the operations of a hotel, gain hands-on experience in guest services, and develop your interpersonal skills.

Responsibilities

  • Ensure at all times maximum guest satisfaction through personal recognition to all guests along with  IHG PCR members, VIPs, and repeat guests, and prompt cordial attention from arrival through departure
  • Greet VIP guests personally, greet all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity
  • Assist with check-ins/check-outs, ensure the maintenance of efficient repeat guest history system
  • Provide feedback from guests to Front Office Manager for action, etc.

Benefits

  • 3000CNY per months
  • Daily complimentary breakfast and dinner buffet with non-alcoholic beverage in ADD and lunch in staff canteen.
  • Stay in guest room (twine beds shared with female colleague)
  • Laundry - the hotel provides staff uniform, and free laundry service for uniforms & budgeted personal laundry service
  • Free access to hotel fitness center and swimming pool.
  • IHG employee room rateBenefit Program in all around the world.
  • Opportunity task force to sister hotels in Greater China in hotel low season.

Apply to this internship

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Your request has been received and we will be in touch within 48 hours! Additionally, feel free to send us an email at info@sinacon.com.
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What our interns say

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“I was so sad to actually leave China at the end of my internship. I did my internship at Sofitel and had a great time there as well as amazing colleagues. I felt extremely lucky to have gotten the opportunity to do my internship in Qingdao and can't thank Sinacon enough for all their help and support that they provided throughout my stay in China. I would certainly recommend it!
It was remarkable how quick they found a work placement for me. The duration of my internship totally took 5 months and I enjoyed every minute of it. The company where I worked was great, my colleagues were nice and assisted me in any way possible.

Aurore
Front office intern, 2018
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I worked in the sales department of a Chinese company in Qingdao for 4.5 months and I really enjoyed it. We went to visit the factory in the countryside a couple of times and I was allowed to take part in business meeting in other parts of the province. Apart from getting a real understanding of what is the difference in the approach to business, I also got a wonderful taste of a completely new culture. In China just everything is different. The food, the people, just everything. The Sinacon team was very, very helpful during the entire time. from the airport pickup to the translation of my internship certificate from Chinese to English. Thank you, I will be back in China for sure!

Daniel
Sales interns in Qingdao, 2019
Your internship at a glance
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Duration
6 months
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City:
Zhangjiakou
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Pay:
3000 RMB / month
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Available Positions:
2
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Amazing team